Accepting These Terms
Policies
Your Privacy
Your Account with WrenchersParlor.com
Your Content
Your Use of Our Services
Termination
Warranties and Limitation of Liability
Indemnification
Third-Party Services
Disputes with Other Users
Disputes with WrenchersParlor.com
Changes to the Terms
Some Finer Legal Points
Contact Information
Accepting These Terms
The Terms outlined here are a legally binding contract between you and WrenchersParlor.com.
Please note that Section Disputes with WrenchersParlor.com, contains an arbitration clause and class action waiver. By agreeing to the Terms, you agree to resolve all disputes through binding individual arbitration, which means that you waive any right to have those disputes decided by a judge or jury, and that you waive your right to participate in class actions, class arbitrations, or representative actions.
This contract sets out your rights and responsibilities when you use WrenchersParlor.com.com, our mobile apps, and the other services provided by WrenchersParlor.com (we’ll refer to WrenchersParlor.com, our mobile apps and other services as our “Services”), so please read it carefully. By using any of our Services (even just browsing one of our websites), you’re agreeing to the Terms. If you don’t agree with the Terms, you may not use our Services.
Policies
WrenchersParlor.com provides a venue for buyers to buy goods or services directly from sellers around the world. We strive to provide a positive shopping experience. See the specific rules that are relevant for you, depending on how you use the Services:
Your Privacy
We know your personal information is important to you, so it’s important to us. Our Privacy Policy details how your information is used when you use our Services. By using our Services, you’re also agreeing that we can process your information in the ways set out in the Privacy Policy, so please read it here.
Both WrenchersParlor.com and sellers process members’ personal information (for example, buyer name, email address, and shipping address) and are therefore considered separate and independent data controllers of buyers’ personal information under EU law. That means that each party is responsible for the personal information it processes in providing the Services. For example, if a seller accidentally discloses a buyer’s name and email address when fulfilling another buyer’s order, the seller, not WrenchersParlor.com, will be responsible for that unauthorized disclosure.
If, however, WrenchersParlor.com and sellers are found to be joint data controllers of buyers’ personal information, and if WrenchersParlor.com is sued, fined, or otherwise incurs expenses because of something that you did as a joint data controller of buyer personal information, you agree to indemnify WrenchersParlor.com for the expenses it occurs in connection with your processing of buyer personal information. See Section Indemnification below for more information about your indemnification obligations to WrenchersParlor.com.
Your Account with WrenchersParlor.com
You’ll need to create an account with WrenchersParlor.com to use some of our Services. Here are a few rules about accounts with WrenchersParlor.com:
You must be 18 years or older to use our Services. Minors under 18 are not permitted to use WrenchersParlor.com or the Services. You are responsible for any and all account activity conducted by a minor on your account.
Be honest with us. Provide accurate information about yourself. It’s not OK to use false information or impersonate another person or company through your account.
Choose an appropriate username. You may not use language in your username that is offensive, vulgar, or infringes someone’s intellectual property rights, or otherwise violates the Terms.
You’re responsible for your account. You’re solely responsible for any activity on your account. If you’re sharing an account with other people, then the person whose billing information is on the account will ultimately be responsible for all activity. If you’re registering as a business entity, you personally guarantee that you have the authority to agree to the Terms on behalf of the business.
Protect your password. As we mentioned above, you’re solely responsible for any activity on your account, so it’s important to keep your account password secure.
These Terms don’t create any agency, partnership, joint venture, employment, or franchisee relationship between you and WrenchersParlor.com.
Your Content
Content that you post using our Services is your content (so let’s refer to it as “Your Content”). We don’t make any claim to it, which includes anything you post using our Services (like shop names, profile pictures, listing photos, listing descriptions, reviews, comments, videos, usernames, etc.).
Responsibility for Your Content. You understand that you are solely responsible for Your Content. You represent that you have all necessary rights to Your Content and that you’re not infringing or violating any third party’s rights by posting it.
Permission to Use Your Content. By posting Your Content through our Services, you grant WrenchersParlor.com a license to use it. We don’t claim any ownership to Your Content, but we have your permission to use it to help WrenchersParlor.com function and grow. That way, we won’t infringe any rights you have in Your Content and we can help promote your store.
Rights You Grant WrenchersParlor.com. By posting Your Content, you grant WrenchersParlor.com a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use, display, edit, modify, reproduce, distribute, store, and prepare derivative works of Your Content. This allows us to provide the Services and to promote WrenchersParlor.com, your WrenchersParlor.com shop, or the Services in general, in any formats and through any channels, including across any WrenchersParlor.com Services, our partners, or third-party website or advertising medium. You agree not to assert any moral rights or rights of publicity against us for using Your Content. You also recognize our legitimate interest in using it, in accordance with the scope of this license, to the extent Your Content contains any personal information.
Reporting Unauthorized Content. WrenchersParlor.com has great respect for intellectual property rights, and is committed to following appropriate legal procedures to remove infringing content from the Services. If content that you own or have rights to has been posted to the Services without your permission and you want it removed, please follow the steps listed in our IPES (Intellectual, Prohibited, Extinct & Sanctions) Policy. If Your Content is alleged to infringe another person’s intellectual property, we will take appropriate action, from disabling it if we receive proper notice, up through termination of your account if you are found to be a repeat infringer. We’ll notify you if any of that happens.
Inappropriate, False, or Misleading Content. This should be common sense, but there are certain types of content we don’t want posted on WrenchersParlor.com’s Services (for legal reasons or otherwise). You agree that you will not post any content that is abusive, threatening, defamatory, obscene, vulgar, or otherwise offensive or in violation of our Community Policy, IPES (Intellectual, Prohibited, Extinct & Sanctions) Policy, or any part of our Terms. You also agree not to post any content that is false and misleading or uses the Services in a manner that is fraudulent or deceptive.
Your Use of Our Services
License to Use Our Services. We grant you a limited, non-exclusive, non-transferable, and revocable license to use our Services—subject to the Terms and the following restrictions in particular:
Don’t Use Our Services to Break the Law. You agree that you will not violate any laws in connection with your use of the Services. This includes any local, state, federal, and international laws that may apply to you. For example, it’s your responsibility to obtain any permits or licenses that your shop requires; you may not sell anything that violates any laws; you must comply with our IPES (Intellectual, Prohibited, Extinct & Sanctions) Policy and you may not engage in fraud (including false claims or infringement notices), theft, anti-competitive conduct, threatening conduct, or any other unlawful acts or crimes against WrenchersParlor.com, another WrenchersParlor.com user, or a third party.
Pay Your Bills. You are responsible for paying all fees that you owe to WrenchersParlor.com.
Don’t Steal Our Stuff. You agree not to “crawl,” “scrape,” or “spider” any page of the Services or to reverse engineer or attempt to obtain the source code of the Services.
Don’t Try to Harm Our Systems. You agree not to interfere with or try to disrupt our Services.
Share Your Ideas. We love your suggestions and ideas! They can help us improve your experience and our Services. Any unsolicited ideas or other materials you submit to WrenchersParlor.com (not including Your Content or items you sell through our Services) are considered non-confidential and non-proprietary to you. You grant us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you.
Talk to Us Online. From time to time, WrenchersParlor.com will provide you with certain legal information in writing. By using our Services, you’re agreeing to our Electronic Communications Policy, which describes how we provide that information to you. It says that we can send you information electronically (by email, etc.) instead of mailing you paper copies (it’s better for the environment), and that your electronic agreement is the same as your signature on paper.
Termination
Termination By You. We’d hate to see you go, but you may terminate your account with WrenchersParlor.com at any time from your account settings. Terminating your account will not affect the availability of some of Your Content that you posted through the Services prior to termination. Oh, and you’ll still have to pay any outstanding bills.
Termination By WrenchersParlor.com. We may terminate or suspend your account (and any related accounts) and your access to the Services at any time, for any reason, and without advance notice. If we do so, it’s important to understand that you don’t have a contractual or legal right to continue to use our Services, for example, to sell or buy on our websites or mobile apps. WrenchersParlor.com may refuse service to anyone, at any time, for any reason.
If you or WrenchersParlor.com terminate your account, you may lose any information associated with your account, including Your Content.
We May Discontinue the Services. WrenchersParlor.com reserves the right to change, suspend, or discontinue any of the Services at any time, for any reason. We will not be liable to you for the effect that any changes to the Services may have on you, including your income or your ability to generate revenue through the Services.
Survival. The Terms will remain in effect even after your access to the Service is terminated, or your use of the Service ends.
Warranties and Limitation of Liability
Items You Purchase. You understand that WrenchersParlor.com does not manufacture, store, or inspect any of the items sold through our Services. We provide the venue; the items in our marketplaces are produced, listed, and sold directly by independent sellers, so WrenchersParlor.com cannot and does not make any warranties about their quality, safety, or even their legality. Any legal claim related to an item you purchase must be brought directly against the seller of the item. You release WrenchersParlor.com from any claims related to items sold through our Services, including for defective items, misrepresentations by sellers, or items that caused physical injury (like product liability claims).
Content You Access. You may come across materials that you find offensive or inappropriate while using our Services. We make no representations concerning any content posted by users through the Services. WrenchersParlor.com is not responsible for the accuracy, copyright compliance, legality, or decency of content posted by users that you accessed through the Services. You release us from all liability relating to that content.
People You Interact With. You can use the Services to interact with other individuals, either online or in person. However, you understand that we do not screen users of our Services, and you release us from all liability relating to your interactions with other users. Please be careful and exercise caution and good judgment in all interactions with others, especially if you are meeting someone in person.
Promotions. By participating in a special offer or promotion, you agree that you may not later claim that the rules of that special offer or promotion were ambiguous.
Warranties. WrenchersParlor.com is dedicated to making our Services the best they can be, but we’re not perfect and sometimes things can go wrong. You understand that our Services are provided “as is” and without any kind of warranty (express or implied). We are expressly disclaiming any warranties of title, non-infringement, merchantability, and fitness for a particular purpose, as well as any warranties implied by a course of performance, course of dealing, or usage of trade.
We do not guarantee that: (i) the Services will be secure or available at any particular time or location; (ii) any defects or errors will be corrected; (iii) the Services will be free of viruses or other harmful materials; or (iv) the results of using the Services will meet your expectations. You use the Services solely at your own risk. Some jurisdictions do not allow limitations on implied warranties, so the above limitations may not apply to you.
Liability Limits. To the fullest extent permitted by law, neither WrenchersParlor.com, nor our employees or directors shall be liable to you for any lost profits or revenues, or for any consequential, incidental, indirect, special, or punitive damages arising out of or in connection with the Services or these Terms. In no event shall WrenchersParlor.com’s aggregate liability for any damages exceed the greater of one hundred ($100) US Dollars or the amount you paid WrenchersParlor.com in the past twelve months. Some jurisdictions do not allow limitations on incidental or consequential damages, so the above limitations may not apply to you.
Indemnification
We hope this never happens, but if WrenchersParlor.com gets sued because of something that you did, you agree to defend and indemnify us. That means you’ll defend WrenchersParlor.com (including any of our employees) and hold us harmless from any legal claim or demand (including reasonable attorney’s fees) that arises from your actions, your use (or misuse) of our Services, your breach of the Terms, or your account’s infringement of someone else’s rights.
We reserve the right to handle our legal defense however we see fit, even if you are indemnifying us, in which case you agree to cooperate with us so we can execute our strategy.
Third-Party Services
Our Services may contain links to third-party websites or services that we don’t own or control (for example, links to Facebook, Twitter, and Pinterest). You may also need to use a third party’s product or service in order to use some of our Services (like a compatible mobile device to use our mobile apps). When you access these third-party services, you do so at your own risk. The third parties may require you to accept their own terms of use. WrenchersParlor.com is not a party to those agreements; they are solely between you and the third party.
Some members or visitors may choose to connect to WrenchersParlor or register an WrenchersParlor account using an external third-party application, such as Facebook, or an app developed using the WrenchersParlor API. Connecting your WrenchersParlor account to third-party applications or services is optional. If you choose to connect your account to a third-party application, WrenchersParlor may receive information from that application. We may use that information as part of providing the Services to you.
Disputes with Other Users
If you find yourself in a dispute with another user of WrenchersParlor.com’s Services or a third party, we encourage you to contact the other party and try to resolve the dispute amicably.
Store Support System. Buyers and sellers who are unable to resolve a dispute related to a transaction on our websites or mobile apps may participate in our Store Support System. WrenchersParlor.com will attempt to help you resolve disputes in good faith and based solely on our interpretation of our policies, in our sole discretion; we will not make judgments regarding legal issues or claims. WrenchersParlor.com has no obligation to resolve any disputes.
Release of WrenchersParlor.com. You release WrenchersParlor.com from any claims, demands, and damages arising out of disputes with other users or parties.
Disputes with WrenchersParlor.com
If you’re upset with us, let us know, and hopefully we can resolve your issue. But if we can’t, then these rules will govern any legal dispute involving our Services:
Governing Law. The Terms are governed by the laws of the State of Minnesota, without regard to its conflict of laws rules, and the laws of the United States of America. These laws will apply no matter where in the world you live, but if you live outside of the United States, you may be entitled to the protection of the mandatory consumer protection provisions of your local consumer protection law.
Arbitration. You and WrenchersParlor.com agree that any dispute or claim arising from or relating to the Terms shall be finally settled by final and binding arbitration, using the English language, administered by the American Arbitration Association (the “AAA”) under its Consumer Arbitration Rules (the “AAA Rules”) then in effect (those rules are deemed to be incorporated by reference into this section, and as of the date of these Terms you can find the AAA Rules here). Arbitration will be handled by a sole arbitrator in accordance with those rules. Judgment on the arbitration award may be entered in any court that has jurisdiction. Any arbitration under the Terms will take place on an individual basis–class arbitrations and class actions are not permitted. You understand that by agreeing to the Terms, you and WrenchersParlor.com are each waiving the right to trial by jury or to participate in a class action or class arbitration. Notwithstanding the foregoing, each party shall have the right to bring an action in a court of proper jurisdiction for injunctive or other equitable or conservatory relief, pending a final decision by the arbitrator. You may instead assert your claim in “small claims” court, but only if your claim qualifies, your claim remains in such court, and your claim remains on an individual, non-representative, and non-class basis.
Costs of Arbitration. Payment for any and all reasonable AAA filing, administrative, and arbitrator fees will be in accordance with the Consumer Arbitration Rules. If the value of your claim does not exceed $10,000, WrenchersParlor.com will pay for the reasonable filing, administrative, and arbitrator fees associated with the arbitration, unless the arbitrator finds that either the substance of your claim or the relief sought was frivolous or brought for an improper purpose.
Forum. We’re based in Minnesota, so any legal action against WrenchersParlor.com related to our Services must be filed and take place in the state of Minnesota. For all actions under the AAA Rules, the proceedings may be filed where your residence is, or in Minnesota, and any in-person hearings will be conducted at a location which is reasonably convenient to both parties taking into account their ability to travel and other pertinent circumstances. For any actions not subject to arbitration, you (where your contract is with WrenchersParlor.com) and WrenchersParlor.com agree to submit to the personal jurisdiction of a state court located in Minnesota.
Government Exception. If you are a government agent or entity in the United States using the Services in your official capacity, and you are legally unable to agree to the clauses in this section, then those clauses do not apply to you. In that case, the Terms and any action related to the Terms will be governed by the laws of the United States (without reference to conflict of laws) and, in the absence of federal law and to the extent permitted under federal law, the laws of the State of Minnesota.
Modifications. If we make any changes to this “Disputes with WrenchersParlor.com” section after the date you last accepted the Terms, those changes will not apply to any claims filed in a legal proceeding against WrenchersParlor.com prior to the date the changes became effective. WrenchersParlor.com will notify you of substantive changes to the “Disputes with WrenchersParlor.com” section at least 30 days prior to the date the change will become effective. If you do not agree to the modified terms, you may send WrenchersParlor.com a written notification (including email) or close your account within those 30 days. By rejecting a modified term or permanently closing your account, you agree to arbitrate any disputes between you and WrenchersParlor.com in accordance with the provisions of this “Disputes with WrenchersParlor.com” section as of the date you last accepted the Terms, including any changes made prior to your rejection. If you reopen your closed account or create a new account, you agree to be bound by the current version of the Terms.
Changes to the Terms
We may update these Terms from time to time. If we believe that the changes are material, we’ll definitely let you know by doing one (or more) of the following: (1) posting the changes through the Services or (2) sending you an email or message about the changes. That way you can decide whether you want to continue using the Services. Changes will be effective upon the posting of the changes. You are responsible for reviewing and becoming familiar with any changes. Your use of the Services following the changes constitutes your acceptance of the updated Terms.
Some Finer Legal Points
The Terms, including all of the policies that make up the Terms, supersede any other agreement between you and WrenchersParlor.com regarding the Services. If any part of the Terms is found to be unenforceable, that part will be limited to the minimum extent necessary so that the Terms will otherwise remain in full force and effect. Our failure to enforce any part of the Terms is not a waiver of our right to later enforce that or any other part of the Terms. We may assign any of our rights and obligations under the Terms.
Contact Information
If you have any questions about the Terms & Conditions, please contact us.
Effective Date of Current Policy: January 2020
Safeguarding Your Personal Privacy
WrenchersParlor.com takes your personal privacy extremely seriously. We take extra care to safeguard your privacy from the second you land on our homepage to the moment your order arrives at your front door.
WrenchersParlor.com’s Privacy Policy
WrenchersParlor.com (referred to later as “WrenchersParlor.com”, “we,” “us”) fully understands the need to protect your personal information while online and has developed this policy as a means to provide you with the utmost privacy possible. This Privacy Policy (referred to later as “Policy”) describes our practices regarding the collection and use of information throughout our website, located at www.WrenchersParlor.com (referred to later as the “Site”). By using the Site or obtaining any product or service through this Site, you agree the limited collection and use of information as outlined in this Policy. If you do not agree to this Policy, please do not use the Site.
We may from time to time update this Policy to reflect changing technology and other factors. We will notify you of changes to the Policy by posting the updated Policy on this page. We ask that you bookmark and periodically review this page to ensure that you remain familiar with the most current version of the Policy. You can determine when this Policy was last revised by checking the “Effective Date of Current Policy” legend at the top of the Policy.
WrenchersParlor.com collects two basic types of information during your visits to our Site.
First, we collect non-personally identifiable information. This is general information that cannot be traced to individuals and contains no personalized data, think of it as a simple census form. When visitors come to our Site, we collect and aggregate information indicating, among other things, which pages of the Site were visited, the order in which they were visited and which links on the site were clicked by visitors. Collecting such information involves logging the IP addresses, operating system and browser software used by each visitor to the Site.
Although such information is not personally identifiable, it may be possible to determine from an IP address a visitor’s Internet Service Provider and the general geographic location of the visitor’s point of connectivity. We then use this information in making modifications and improvements to the site to provide you the user with both a smoother and more efficient shopping experience.
We also use non-invasive “cookies” and other tracking technologies to collect non-personally identifiable information which we then use to provide you with an easier shopping experience. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser. These cookies do not track other websites you might visit and they do not plant malware on your computer. Our non-invasive cookies simply make it possible for us to recognize your browser once you visit our Site. By doing this, we can personalize your return visits and save you time during checkout. Your browser must be set to accept cookies in order for you to enjoy the benefits of being a registered user of the Site. If you are uncomfortable with the cookies on your computer, you can always remove them by accessing the options menu of your browser. Please refer to your browser’s help menu for more specific directions if needed.
Second, we collect personally identifiable information as needed to provide you with requested services and to process any order you might place. In general, our Site uses an order form, a registration form and a catalog request form so that you can request information, products and services from us. These forms require that you provide us with personally identifiable information, such as your name, email address, physical address, telephone number, and credit card number, to receive the requested service.
Further, when you use the Site to purchase a product or service as a gift, we will collect from you personally identifiable information regarding the gift recipient or potential gift recipient so that we can deliver the gift to them if requested.
We partner with third parties to manage our advertising on other sites. Our third-party partners may use cookies or similar technologies in order to provide you with advertising based upon your browsing activities and interests. If you have chosen to connect your account to an external third-party application, such as Facebook, or an app developed using the API, you can change your settings and remove permission for the app by changing your account settings.
Please take some time to familiarize yourself with the different ways that WrenchersParlor.com uses the information that we gather. Keep in mind that, while we encourage all third parties involved in running our business to adhere to our policies regarding the privacy of our visitors and to handle personally identifiable information in a responsible manner, we cannot and do not assume any responsibility for any actions or omissions of third parties, including the manner in which they use information received either from WrenchersParlor.com or independently.
Non-personally identifiable information
WrenchersParlor.com uses non-personally identifiable information, such as your IP address and the pages that you visit on our Site, to help diagnose problems with our servers and to administer our Site and improve Site-related services and features. Your IP address and other non-personally identifiable information also may be used to gather broad demographic information and to recognize customer traffic patterns and Site usage trends. This information aids us in merchandising and in developing the design and layout of the Site.
We also might share aggregated statistical data and other non-personally identifiable information with our current and potential business partners, and with our service providers to help them provide similar services.
Personally identifiable information
WrenchersParlor.com uses personally identifiable information collected from you to complete transactions initiated by you, particularly the sale and delivery of products and services. Your personally identifiable information is also used to get in touch with you when necessary regarding questions about any order you might place. We may also use personally identifiable information to contact you to make sure you are satisfied with our goods and services or to find out how we can serve you better. Your decision to participate in any survey or questionnaire about this is completely voluntary. Further, we may use personally identifiable information to conduct in-depth marketing research regarding our customers and potential customers.
Financial information (credit card numbers, credit card expiration dates, billing address, and so forth) is used solely to bill you for products and services and we make every effort to keep your information secure from theft or fraud.
You may, from time to time, receive information from us regarding new features, new products and services and special offers we think you’ll find valuable. Also, while we won’t share your email address with other companies, we won’t rent, sell or exchange your postal mailing address or information about your transactions.
WrenchersParlor.com also may use your personally identifiable information to “pre-populate” forms that are used by the Site to facilitate transactions with us and save you from entering every data field on the checkout.
Special instances when we might use personally identifiable information are discussed below.
Service Providers
We work with third parties who provide services, including but not limited to website hosting, order processing and fulfillment, credit card clearance, e-commerce affiliation, data analysis, emailing and other services of an administrative nature. Personally identifiable information, including financial information, is shared with such third parties for the purpose of providing such services and is limited to the intended purpose only.
We do not disclose an individual customer’s personally identifiable information to third parties for third-party direct marketing purposes . In addition, we also allow you to decide whether you want to receive further marketing information from us. If you do not want WrenchersParlor.com to send you announcements or special offers by email, please contact us today. If you’d like to be removed from our catalog and postal mailing lists, please send your request to the following address: Customer Service, WrenchersParlor.com, Palm Beach, FL 33480. Please allow up to two weeks for your request to be processed.
WrenchersParlor.com sometimes administers online surveys in connection with the Site in which we ask you for demographic information and opinions. We do not ask you for personally identifiable information as part of a survey. We use the collected survey data on an aggregated basis to better understand the needs of all of our customers.
WrenchersParlor.com may send to you periodic announcements regarding status updates, service changes concerning the Site and other administrative matters.
Subject to applicable law
We reserve the right to release information concerning any Site visitor where such visitor is believed to be in violation of his or her obligations to us, is partaking (or is suspected of partaking) in any illegal activity, in response to civil subpoenas and discovery requests, to protect the interests of WrenchersParlor.com, our customers or others, and as otherwise permitted or required by law as regards to these special cases.
Links
Emails from WrenchersParlor.com or its business partners, and the Site itself, may contain links to other Internet websites, including sites that may or may not be owned or operated by WrenchersParlor.com. Unless otherwise explicitly stated, we are not responsible for the privacy practices or the content of such websites, including such sites’ use of any information (such as IP number, browser type or operating system) collected when email recipients or Site visitors click through links to those sites. If you visit such websites, we encourage you to become familiar with the privacy practices of the sites to ensure a safe browsing experience.
Security
WrenchersParlor.com seeks to use reasonable security measures to help protect against the loss, misuse and alteration of personally identifiable information that is under our control. Unfortunately, no security system, or system of transmitting data over the Internet, can be guaranteed to be 100% secure. As a result of the foregoing, while we seek to protect your personally identifiable information, we cannot guarantee the security of our servers, the means by which information is transmitted between your computer and WrenchersParlor.com’s servers, or any information provided to us or to any third party through or in connection with the Site. You provide all such information at your own risk, but please remember that these risks can be minimized by using responsible browsing habits such as the use of anti-virus software and similar protection measures.
Account
If you have signed up for an account with WrenchersParlor.com, you may update your mailing address, email address, name changes or telephone number by visiting the homepage and clicking “log in” located at the top of the page. After signing in, you can access this personal information by clicking “my account” located at the top of the page. This takes you to a page with your account information and preferences. Please take the time to make sure your information is accurate for timely delivery as well as keeping your mailing preferences updated.
Questions
If you have any questions about this Policy, the data collection and usage practices of this Site, or your dealings with this Site, or if you wish to report a violation of this Policy, you can mail us at:
Customer Service
WrenchersParlor.com
Please allow up to two weeks for your request to be processed. You can also contact us through our website.
WrenchersParlor.com is committed to quality customer experience. We constantly review your feedback to find ways to improve and enhance your shopping experience. You can tell us what you think by contacting us, 24 hours a day, seven days a week.
Making Sure Your Order is Secure
WrenchersParlor.com’s software developers make every possible effort to protect your credit card information and personal data by following some of the strictest security standards in the industry to prevent hacking. All of your credit card and personal information is code-encrypted using Secure Sockets Layer (SSL) technology. SSL works by creating a secure link between your computer and ours so only WrenchersParlor.com can decode your personal information.
No credit card information is provided to or stored at WrenchersParlor.com, this information is only provided by you to the payment processor (i.e. PayPal, Stripe) at the time of checkout.
There are several things you can do to ensure you have a safe and secure connection. The easiest thing to do is simply check the address bar of your internet browser.
Internet Explorer users should look for a lock next to the web page address. If the lock is closed, then the site is secure and safe. If the lock is open, then the page is not secure and you should not enter any sensitive information.
Chrome users need to check for a lock next to the web page address. If the lock is green, then the site is safe. If the lock is red, then it is not secure.
Firefox users can look at the icon next to the web page address. If the icon is blue, then the site is safe. If there is no color, then the site is not secure. You can also click on the icon for additional information on the security of the site.
Another option is to check the actual address of the site. Secure web pages should begin “https:” while non-secure sites use a regular “http:”